UX Audit
Identify and prioritise the less-than-perfect areas of a digital product, application or service which are simultaneously causing headaches for users and obstructing you from achieving your desired goals.
Competitor comparison UX / UI review capturing detailed issues, problem areas and risks Information architecture and navigation review 1 x audit report with priorities and actionable recommendations 1 x playback presentation pack
User Experience Vision
Clarify, communicate and inspire stakeholders with a strong, well-articulated vision. Perfect for uniting team members, injecting new energy in a stalled-out project or beginning a new one on the right foot. Facilitation of ideation workshops Design principles Moodboards Future use cases with UX concept mockups 1 x playback presentation pack
User Research
Gain deeper insights into your users. Understand how they think, their behaviour and what motivates them. Custom research scripts Execution of interviews, surveys or observation of users Personas for each user type Research report containing insights, findings and recommendations 1 x playback presentation
Concept Discovery & Rapid Prototyping
Begin your new project with complete confidence. Ensure you’re solving the RIGHT problem, the RIGHT way. Facilitation of workshops on problem def, metrics & assumptions Facilitation of ideation sessions to generate solution alternatives Recommended experiments, prototype design and A/B testing Testing report containing insights, findings and recommendations 1 x playback presentation pack
IA / UX / UI / Visual Design
Sketches are translated into wireframes, wireframes into highly polished visual designs and finally, fully-fledged interactive prototypes. Facilitation of workshops to explore information architecture Facilitation of workshops to explore detailed screen concepts Information architecture and navigation design Screenflows, wireframes, key UI interactions and visual design Prototype of all key screens and interactions
Usability Testing
Settle project team debates, validate designs and gather data directly from users around what works and what doesn’t. Scheduling and management of test participant communications Creation of test scripts & scenarios Facilitation of test sessions Testing report containing insights, findings and recommendations 1 x playback presentation pack
